1. General Policy
At Tarang Hospitality, we understand that travel plans can change. Our cancellation policy varies depending on the hotel, rate plan, and season of booking. The specific cancellation terms applicable to your reservation will be clearly mentioned at the time of booking.
2. Standard Cancellation Terms
In general, the following guidelines apply (subject to property-specific rules):
- Free Cancellation: Some bookings allow free cancellation up to a certain number of days before check-in.
- Partial Charges: Cancellations made closer to the check-in date may attract a partial charge (usually 1 night’s tariff).
- Non-Refundable Rates: Special discounted or promotional rates are often non-refundable.
3. How to Cancel a Booking
To cancel or modify your booking, please contact our reservation team as early as possible:
Email: reservation@taranghospitality.com
Phone: +91-8750740002
Please provide your booking reference number and guest name for faster processing.
4. No-Show Policy
If a guest fails to arrive on the scheduled check-in date without prior cancellation, the booking will be treated as a no-show. In such cases, the full amount of the booking or the first night’s charges may be retained as per the hotel’s policy.
5. Modifications
Date changes or modifications to an existing booking are subject to availability and the prevailing rates. Additional charges may apply depending on the difference in tariff.
6. Force Majeure
In case of natural disasters, government restrictions, or other force majeure events, special cancellation considerations may apply. Please contact us for assistance in such situations.
7. Refund Process
Approved refunds will be processed within 7–14 working days and credited to the original mode of payment. Processing time may vary depending on the bank or payment gateway.
8. Contact Us
For any queries related to cancellations or modifications, please reach out to us:
Email: reservation@taranghospitality.com
Phone: +91-8750740002
Address: Flat No. 143, Ground Floor, Shahpur Jat, Near Khel Gaon, New Delhi - 110049